Domestic Orders
1-855-235-1870
If you prefer, you may order by phone Monday through Friday during business hours. To call our Customer Care Centre, please dial 1-855-235-1870.
Our normal business hours are 8:00 a.m. to 6:00 p.m. Monday to Friday EST. After hours, our voicemail system will allow you to leave a message and one of our Customer Care Representatives will be in touch the following business day.
We have made every effort to make your shopping experience easy. If you encounter any difficulty using these pages or if you have questions about your order, contact us at: viarail.ca@staples.com or you can call and speak directly to a Customer Care Representative at 1-855-235-1870.
Order Status
At any time, you may check on your order status online. You may also contact a Customer Care Representative by calling 1-855-235-1870.
Help Center
1-855-235-1870
In-Stock Orders
Your purchases are backed by our 30-day Satisfaction Guarantee.
If the merchandise you ordered does not meet your expectations, we will gladly exchange it or accept the return for a refund or credit within 30 days from the day you receive your order. Our friendly Customer Service Department is available at 1-855-235-1870 between the hours of 8 a.m. and 6 p.m. EST.
